Frequently
asked questions

General

Beyond Sport is the place for clients and personal trainers to find each other and start their journey towards building a lifelong relationship.

For trainers

Yes, it is completely free to get started.ย 

Yes, it is completely free to submit services to Beyond Sport.

Payment happens directly on the platform. Once a client has purchased a service from you, your balance in your dashboard updates instantly, and then you can request the payout from us.

No, it is completely free for the client to use our services.

No, you can cancel your subscription at any time.

Your client can give a review by simply pressing on the “Review trainer” icon.

Please see our Terms of Service ยง2 about Refunds and Right of Withdrawal.

For clients

Once you have made your search and reviewed the results, you simply click on “Request Booking”. Once you request a booking, this redirects you to a new page where you can ask questions, include comments and tick the box for a 30 minute non-binding video call if you’d like. Once you send this request, the trainer will get back to you and arrange a day for you to have the video call. If you feel ready to make a purchase, you can now purchase the product from the trainer by simply clicking on “Pay”.

Good idea! Simply click on “Request non-binding call” when you visit a trainer’s profile. You will be redirected to the trainer’s calendar and from here you simply select 30 minutes that fit your schedule.

When you book a trainer, your payment is deposited with our accounts until your sessions have begun, and first then we release the payment to the trainer.

Yes, it is completely free.

Good idea! Simply click on the star icon on your trainer’s profile and make your review.

You have a 14-day right of withdrawal as long as the sessions have not started. If the sessions have started, our Terms of Service apply.

Please see our Terms of Service ยง2 about Refunds and Right of Withdrawal.

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Thank you so much for your interest.ย 
We are currently making the final product-touches, and activating trainer profiles.

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